Return/Refund Policy

Thanks for shopping at HIPSTORY! If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 20 days of the original purchase of the product. To be eligible for a return, the following criteria must be met:

• The product was purchased in the last 20 days
• The product is in its original packaging
• You have the receipt or proof of purchase
• You obtained a Return Merchandise Number (RMN) from us (to obtain an RMN please contact support@hipstory.com)

To return the product, please ship it in its original packing, along with the receipt / proof of purchase and RMN number, to:

Ratzif Ha'Aliya HaShnia 20
Jaffa Port, Tel Aviv 6812910

Additional Information:

Shipping Charges
Shipping charges are non-refundable. You are responsible for paying for return shipping. You are responsible for risk of loss of or damage to the product during shipping, both to and from HIPSTORY.

Damaged Items
If you received a damaged product, please notify us immediately at support@hipstory.com for assistance.

Sale Items
Unfortunately, sale items cannot be refunded.

Contact Us
If you have any questions about our Return/Refund Policy, please contact us at support@hipstory.com.

 

תקנון ביטול עסקה ע"י רוכש